1. Refund Policy
a. We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a refund within [X] days of receiving your order.
b. To initiate a refund, please contact our customer service at [Your Contact Information]. Provide your order number and details about the item you would like to return.
c. Refunds will be processed within [X] business days after the returned item is received and inspected. The refund will be issued to the original payment method.
d. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
2. Returns
a. If you wish to return an item, please contact our customer service at [Your Contact Information] within [X] days of receiving your order. Clearly state your order number and the reason for the return.
b. To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in the original packaging.
c. You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item.
d. Once the returned item is received and inspected, we will notify you of the approval or rejection of your return.
e. If your return is approved, a refund will be processed as per our Refund Policy.
3. Exchanges
a. We do not currently offer exchanges. If you need a different item, size, or color, please return the original item per our Returns Policy and place a new order.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us at [Your Contact Information] within [X] days of receiving your order. Provide your order number and details about the issue. We will work to resolve the problem promptly.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at mpkperfect500@gmail.com.